Feb 26, 2018
This episode, Gyi and Kelly are joined by Attorney John
Strohmeyer, to discuss what five-star customer service looks
like in the legal profession.
Show notes:
- Principles of Service
- Friendly
- Connected
- Prepared
- Consistent
- Efficient
- Adaptive
- Four Seasons Service Initialism
- Smile
- Eye...
Feb 12, 2018
In this episode, we discuss how to take your leads and nurture them into clients. The resources we mentioned were: - Client Relationship/Management Systems - Virtual Receptions, such as Call Ruby, and Alert Communications - Lead source tracking using Call Rail and dynamic number insertion For questions or comments,...